FAQs

Who is Mr. Holmes?

Mr. Holmes is a San Francisco baker’s childhood cat. He currently resides in Brisbane, is a very good boy, and does not currently accept media inquiries.

What is a cruffin?

Well, if you like portmanteaus, you’ll love the cruffin. Croissant/Muffin. Heaven/Earth. Birth/Death. The choice is yours…

Okay… Weird answer. What else do you make?

Aren’t all answers weird? Anyway, we consider ourselves a traditional Viennoiserie bakery with an eye for the stars.

Viennoiserie?

Laminated dough. Layers of dough and butter folded into itself dozens of times. The result is flaky nirvana that does your lap no favours. Glorious flakes everywhere.

Is that how the donuts are made?

Now you’re getting it. And no, absolutely not, what’s wrong with you? Our donuts are hand-rolled brioche dough filled with a smorgasbord of curds, creams, and jams.

Wow. Rude. What’s up with the flavours?

Politeness is a construct. Our flavours, both cruffin and donut, are changed on a [ADD SCHEDULE] basis. We’ll do Shonan Gold Cream Pie or Pandan Tres Leches Cake. 

Okay, what about delivery cost?

Delivery charges start at $20 per location, but here's the sweet deal: orders over $150 enjoy free delivery to one spot. Happy shopping!

When can I pick up my order?

Our online orders need to be in by noon for next-day pickup or delivery. But hey, swing by our store anytime for on-the-spot takeaways. Easy peasy, right?

Can I place my order today and have it deliver tomorrow?

or website orders, just make sure to place them before noon, and voila! You'll get your goodies the very next day. Or if you're feeling spontaneous, hop on GrabFood, Foodpanda, or Deliveroo for same-day satisfaction. Islandwide delivery available through GrabFood. Enjoy!

Do you offer corporate deals/discounts on bulk orders?

Sorry, no special rates here, but spend over $150 and enjoy free delivery to one spot. For corporate orders, drop us a line at hey@mrholmesbakehouse.sg and we'll hook you up with the right team member for assistance. Cheers!"

Who can I contact for order-related enquiries?

Shoot us an email at hey@mrholmesbakehouse.sg along with your order number, and we'll make sure the right person gets back to you pronto. Easy right?